Opening and owning a small clinic can be very rewarding. You get to bypass some of the bureaucracy that may be found at larger institutions, and you are essentially your own boss, able to administer medical services to patients on a schedule that works for you. However, during the initial phases, the budget may be stretched thin, and you may not see the benefits of investing in a patient portal. Learning more about how a patient portal benefits both you and your patients can help you determine if you should make room for this feature as soon as possible.
A Patient Portal Makes Your Clinic More Competitive
One of the most compelling reasons why it's such a good idea to have a patient portal is because it is one way for you to make your facility more competitive. Many of the larger hospitals and medical centers offer patient portals as standard practice. If you lack this feature, your clinic may seem archaic in comparison, and this could cause you to lose patients.
The patient portal can be viewed as an extension of your business office. Whereas a customer would have had to call during traditional hours if they needed you to fax them over a copy of their receipt, they can do this themselves by visiting the patient portal. This instant service is vital, since the digital age has produced a need in many for instant gratification.
You want to show your patients that although your practice is small, a number of the same amenities found at larger establishments are available to them with your clinic. Offering the patient portal is just one way to demonstrate this.
A Patient Portal Maximizes Your Time
Not only is the portal beneficial to patients, you may also find that it helps you make the most efficient use of your time as well. The time that you would have had to spend phoning patients with lab and test results can be cut down in a significant way, giving you the opportunity to place your focus solely on your work.
When your patients come in, let them know about the portal and garner their written permission to relay prescription refills, test results and any other pertinent information via the portal. By doing this, you are free to send electronic data over the portal to the patient any time of the day or night.
Investing in a patient portal may prove to be one of the best business decisions you've ever made. Contact a portal designing company right away so you can enjoy these benefits and more.
Share1 December 2015
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